Customized Leadership Training and Executive Coaching can bring your business to the next level. Positive Performance Solutions offers a wide variety of courses to help your employees and executives become more successful. With 18 years of experience, we know how to make companies more effective through proven training and coaching techniques that will enhance the organizational development skills of employees and executives alike.
Imagine how much stronger your company could be if every employee and executive felt invested and wanted to be the very best leader they could be! Positive Performance Solutions offers Customized Classroom Training with a Skilled Facilitator, tailored to your unique organization or business. We also provide Executive Coaching to help your leaders develop even stronger leadership skill set.
With a client list that includes the Akron Zoo, Aultman Hospital, City of Cleveland Police and Fire, Case Western Reserve University School of Nursing, Cuyahoga County Department of Human Resources, and Mobility Works, Positive Performance Solutions has training and coaching methods that work effectively to build stronger, more efficient companies and organizations.
Contact Positive Performance Solutions today about scheduling Customized Training and Executive Coaching in the Cleveland Ohio area.
Courses in Cleveland Ohio
Through customized classroom training and/or individualized executive coaching, our leadership skills training courses provide leaders with proven methods, thought provoking concepts, and practical ideas that enable them to add immediate value to their organizations.
Customized Classroom Training
Click the course titles below for details.
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Effective Organizational Leadership: Engage and Execute
In today’s fact paced, ever changing environment, what makes someone a great leader? We all know people who have inspired us to be our best; who have pushed us to achieve great things. What specific skills did they master? In this program you will learn these important leadership competencies, and how to effectively integrate them into your current leadership approach. Communication, motivation, adaptation and accountability are all key leadership concepts that when applied masterfully, can turn an average leader into an effective influencer who inspires followership and gets results.
This workshop enables you to:
- Effectively influence others utilizing essential communication skills
- Engage employees in greater productivity and higher performance
- Manage and lead change initiatives within your organization
- Promote a culture of accountability that gets results
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Managing Transition and Embracing Change
Organizational change can be difficult and stressful. Employees can easily get stuck in victim mode, feel trapped and become unproductive and disengaged. In this course you will learn tools and techniques to assist you and your employees in dealing more effectively with change and transition. Becoming a change agent requires a proactive, positive approach utilizing ideas such as a growth mindset, the sphere of influence and control, the question thinking process and the ladder of commitment. An understanding and application of these simple yet practical tools, can improve your current situation and help you and your employees achieve successful change.
This workshop enables you to:
- Identify your personal role in a successful transition
- Recognize resistance to organizational change and how to overcome it
- Be the valued change agent in your organization
- Apply key tools and techniques to assist your employees in adapting to and embracing change
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Reframing the Concept of Accountability
Establishing a culture of accountability is one of the most difficult yet important processes we can create as leaders. But how? In this course you will learn the new definition of accountability, how to quickly assess your employees’ accountability status, and set expectations that get everyone on the same page. Utilizing the accountability ladder and a proven approach to feedback, you will take away skills that can promote team buy in and organizational success.
This workshop enables you to:
- Quickly assess the accountability status of your employees
- Feel confident having the difficult discussions and getting employees “above the line”
- Apply the process of Question Thinking (QT) to everyday decisions
- Understand and apply proven methods of effective coaching and feedback
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Understanding Emotional Intelligence to Increase Your Effectiveness
Studies have shown that an individual’s level of emotional intelligence can be a greater predictor of success that their IQ. We see this type of intelligence played out in our lives on a daily basis, but may not comprehend its importance. Whether we are at work, home, or in our community, knowing and managing our emotions as well as knowing and managing the emotions of others can determine our success.
This workshop enables you to:
- Understand and apply the four components of Emotional Intelligence: self-awareness, self-management, social awareness, and relationship management
- Determine how your interaction style adds value or creates barriers to any given situation
- Apply key strategies to create an emotionally intelligent culture in your organization
- Learn ways to increase your emotional intelligence and ability to interact successfully with others
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Engagement 101: Simple Steps to Creating a Happy, Productive Employee
Studies have shown that 7 out of 10 employees admit to not giving 100% to their organizations. With talk of company downsizing and organizational restructuring, it is no wonder employees are fearful and preoccupied at work. For an employee to be truly engaged they need to be both rationally and emotionally committed. As leaders, what can we do to achieve and sustain this commitment? In this course we will show you how to engage your workforce and increase employee productivity. We’ll take you through a step by step process of challenging and connecting with employees in a way that creates loyalty and long-lasting engagement.
This workshop enables you to:
- Build strong, authentic relationships in the workplace
- Help employees find meaning in their work and discover their strengths
- Create a positive environment and culture of accountability
- Assist employees in finding their internal motivation and desire to succeed
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Creating a Customer Competent Culture
Great customer service is a key competitive advantage for any organization. Today’s customer is not only looking for a quality product, but also demands a quality experience. Creating that memorable experience is what can set you apart from your competition. Happy, loyal, repeat customers define and grow your business. Creating an atmosphere of great service requires a leader who walks that talk and knows their role.
This workshop enables you to:
- Lead your organization in providing exceptional service
- Apply key tips and strategies in dealing with difficult customers and service recovery
- Motivate your staff and hold them accountable to clearly defined standards
- Create consistent, memorable customer experiences
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Achieving Team Success
Teamwork remains the ultimate competitive advantage. On the surface, team success appears easy to achieve, but taking a closer look, we find that a truly successful team requires the hard work and dedication of every team member. Each person must know their role and the value they add to the core performing unit. Dysfunction occurs from a variety of places including an absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results. Our job as leaders is to identify these potential barriers and overcome them.
This workshop enables you to:
- Understand the Five Dysfunctions of a Team Model and apply it to diagnosing your team
- Utilize tools and exercises to overcome barriers
- Identify your role as leader and your value add
- Create a plan for developing a successful, productive team that gets desired results
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Effective Coaching/Mentoring for High Potentials
How do we identify and develop our organization’s rising stars? Too often we reward them with more work and longer hours. After all, they’re our “go to” individuals that can get the job done. This course focuses on how to take a more deliberate and intentional approach to the development of high potentials.
This workshop enables you to:
- Identify your own personal interaction style and approach to coaching
- Determine how to create an optimal mentoring environment
- Apply key tools and concepts for communication, feedback, and goal setting
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Influence & Relationship Building: The Key to Leadership Success
The most foundational quality of leadership is authentically connecting with others. Great leaders are great relationship builders; with their subordinates, colleagues, customers, and even their family. They are self-aware, willing to learn, and honest about who they are. Great leaders are inspiring not because they pretend to know everything, but because they leverage the strengths of those around them while moving the organization forward and getting results.
This workshop enables you to:
- Understand your personal interaction style and the style of those most important to you
- Utilize the style flexing technique to be more influential with others and get what you want
- Inspire followership with subordinates and colleagues
- Create an engaging work environment that focuses on individual strengths
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Performance Management Essentials for Managers and Supervisors
Evaluating employees can be a challenging managerial task that always seems to be pushed down to the bottom of our To Do lists. Our hectic days are filled with putting out fires and attending to the most pressing issues, so we either hurry through our employee evaluations or never get to them at all. Often employees complain that they don’t know where they stand and would like meaningful, straightforward feedback on their job performance. As leaders, if we can do this effectively, we can not only get employees back on track, but engage them in company goals, and pave the way to achieving higher levels of performance.
This workshop enables you to:
- Understand and apply a successful performance management process
- Delegate effectively
- Write SMART goals and assist your employees in writing them as well
- Utilize a proven approach to coaching and feedback